Risk-Free Guarantee!

Try any DeLorme product for 30 days. If you are not completely satisfied for any reason, return it to us by a secure, traceable method of shipping for a full refund (less shipping and handling). Netlink downloads and subscriptions are non-returnable.

Return Authorization Number:
Please call or email DeLorme Customer Service for a Return Authorization number before returning the item. This will help us process your return quickly and efficiently.

inReach Activation Fee and Service Plans:
inReach activation fee and service plans are non-refundable. When you first sign-up for a plan you agree to a one year commitment. If you return the hardware you will still be responsible for fulfilling your service plan commitment.

End User Upgrade Policy

If a new version of a DeLorme software product is released within thirty (30) days of your purchase date of an older version, you may purchase the new version at a discount with proof of purchase of the older version. Prices vary with product. This offer cannot be combined with any other special offer. Please contact our Customer Service Representatives at 1.800.511.2459 for pricing details and information on how to obtain an upgrade.

Important Note Online Auctions and Piracy

DeLorme does not accept the return of items purchased from online auction sites (the only exception is earthmate.com, which has our authorization). Nor do we accept returned items that are not authentically produced and sold by DeLorme.

See our Online Auctions & Piracy Policy for more information.