DeLorme's goal is to completely satisfy our customers with products and services of the highest value. The information you provide us can help us meet your needs and exceed your expectations. At the same time, we have a deep respect for personal privacy and wish to use such information only for your benefit.

This statement explains our practices concerning the collection and use of customer information. Practices may change over time as we provide new services, consider new technologies, and adapt to customer needs. Any changes to our privacy policy will be posted on this Web page.

Contents:

DeLorme maintains delorme.com for online ordering of DeLorme products and the provision of customer service and technical product support. You will be asked to create an online account in order to purchase online at delorme.com.

The following information is required and will be collected when purchasing online at delorme.com

Additionally, you are choosing to provide information when you:

We require only the information needed to process your order or register your product, or to enable your participation product forums. Items for these purposes are indicated by red asterisks on the entry forms. Some forms, or voluntary customer surveys, might also request optional information such as your hobbies or other individual preferences. Unless you place an order, register a product, or use a service provided by DeLorme, we do not collect or know your name or email address.

 

We use the information we collect to:

If you provide your email, postal address, or phone number, we may use them to communicate with you, but we will not do so if you don't want us to. You may update your Privacy Preferences at any time at this page on our website:

 

DeLorme greatly values you as a customer and respects your desire for privacy regarding your personal information. We are not in the practice of routinely selling or renting names, addresses, or other identifying information to outside parties. Yet, we occasionally make our mailing list or general shopping activity available to carefully selected marketing service providers whose privacy practices meet the Direct Marketing Association's privacy standards. These service providers could include credit card processors, email distributors, shipping services, market research and promotions managers or list analysts and providers. In any case, our partners are not permitted to provide email information to another party. DeLorme considers such relationships only if we truly believe in their benefit to our customers and our products.

However, if you do not wish to be included, please let us know. You may update your Privacy Preferences at any time at this page on our website:

 

In order to continually improve our website, we do study how people navigate through it, and which areas are popular and more meaningful. We may collect aggregate information site-wide, including site usage statistics and transaction information. We log domain names and/or IP addresses. Please keep in mind that such information is analyzed only in aggregate and is not personally identifiable.

 

DeLorme will send you service emails as a result of your online order (for example, order and shipment confirmations).

If you have opted-in to receiving Special Offers and Newsletters from us you will occasionally receive special offers, newsletters, upgrade notices, or new product announcements via email. We may also solicit your input on new products or feedback on existing ones.

You will continue to receive service emails (order and shipping confirmations plus other communications supporting your order) even after you have opted out of receiving Special Offer and Newsletter emails.

You may update your Email & Privacy Preferences at any time at this page on our website:

 

DeLorme does not knowingly collect or use information from persons under 13 years of age. All registrations, purchases, and requests for information by anyone under 13 must be submitted by the parent or guardian. DeLorme will not share information with selected partners (as described above) regarding customers of any of its products that are likely to be used by young children unless the registrant submits such a preference.

 

You may remove your name from our email list at any time by following the "Unsubscribe" instructions at the bottom of any email message from us or, if you have a DeLorme online account, designate your email preference in the "Preferences" section of your account.

Also, you may update your Privacy Preferences at any time at this page on our website:

 

If your question or concern is specifically about privacy, send email to privacy@delorme.com.

We welcome your comments and are always glad to answer your questions: Contact Us.